Privacy Policy

Last Updated: September 4, 2026

Willy-Express LLC (“Willy-Express,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share information when you visit or make a purchase through willy-express.com.

1. Information We Collect

When you use our website, create an account, place an order, or contact us, we may collect information such as:

• Your name
• Email address
• Billing and shipping address
• Phone number
• Order and purchase information
• Payment and transaction information
• Information you provide when contacting customer support
• Technical information such as IP address, browser type, device information, and website activity

We only collect information that is reasonably necessary to operate and improve our website and provide our services.

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Process payments
• Ship products to you
• Provide customer service and support
• Communicate with you about your orders
• Send important information regarding our website or services
• Improve our website, products, and customer experience
• Prevent fraud, unauthorized activity, and security issues
• Comply with applicable laws and legal obligations

3. Payment Information

Payments may be processed through third-party payment providers. Willy-Express does not need to store your complete credit or debit card number on our website when payment processing is handled by a third-party payment provider.

Payment providers may collect and process your payment information according to their own privacy policies and terms.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, improve performance, understand website traffic, and provide a better shopping experience.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers when necessary to operate our business, including providers that assist with:

• Payment processing
• Order fulfillment and shipping
• Website hosting and maintenance
• Website analytics
• Customer support
• Security and fraud prevention

These service providers may only use information as necessary to provide services to us or as otherwise permitted by law.

We may also disclose information when required by law, legal process, or to protect our rights, customers, website, or business.

6. Third-Party Services

Our website may use third-party services, plugins, payment providers, advertising platforms, analytics services, or social media features.

These third parties may collect or process information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services you use.

7. Data Security

We take reasonable measures to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

8. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, or deletion of certain information.

You may also contact us if you have questions about how your information is collected or used.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

11. Contact Us

If you have questions about this Privacy Policy or how Willy-Express handles personal information, please contact us through the contact information provided on our website.

Willy-Express LLC
Website: willy-express.com